We recently closed on an investment property that we purchased as a home for our daughter. It was complicated from the beginning because we hoped to be able to co-sign for her but put the property loan
in her name to help her rebuild her credit after a bad divorce. Unfortunately, we were unable to do that but J did everything he could to try and make that happen. J also handled the mortgage for our home several years ago and the recent refinancing of that property. Through all of these proceedings, I have been impressed with his knowledge, his work ethic, his efficiency, and most of all, his accessibility. He returns every call and e-mail promptly and his patience with our questions was reassuring. He makes it easy to trust that he will do his best to resolve whatever problems arise.
I was also impressed with the teamwork exhibited by Jen Geno and J. If he was busy, she was always there and she was knowledgeable and efficient at all times. Like J, her work ethic was impressive. She even sent information to me after work hours so I assumed she must be working at home too. When our close was changed to several days earlier than we had scheduled and Jay had already gone out of town, she stepped in and handled it. There were last minute glitches, not the fault of either of them, and she sailed through them with flying colors.
-Donald Frew and Sharon Dorsey, Williamsburg, VA